Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site owners. Mervella LLC ("we", "us", "our") uses cookies and similar technologies to operate our platform.

2. How We Use Cookies

We use the following types of cookies:

Essential Cookies

These cookies are strictly necessary for the operation of our platform. They enable core functionality such as:

• User authentication and session management
• Security features and fraud prevention
• Remembering your login state
• Load balancing and server routing

These cookies cannot be disabled as they are required for the platform to function.

Functional Cookies

These cookies allow us to remember your preferences and settings:

• Language and display preferences
• Theme settings (light/dark mode)
• Dashboard layout preferences

Analytics Cookies

We use privacy-respecting analytics to understand how visitors interact with our website. These analytics are anonymized and do not track individual users across websites. We do not use third-party tracking cookies such as Google Analytics or Facebook Pixel.

3. Third-Party Cookies

Our payment processor (Stripe) may set cookies necessary for processing payments securely. These cookies are governed by Stripe's own cookie policy.

4. Cookie Duration

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period (typically 30 days to 1 year) or until you delete them

5. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies
• Delete all cookies when you close your browser

Please note that blocking essential cookies will prevent you from using our platform.

6. Your Consent

By continuing to use our website, you consent to the use of essential and functional cookies as described in this policy. For non-essential cookies, we will request your explicit consent before setting them.

7. Changes to This Policy

We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

8. Contact Us

If you have questions about our use of cookies, contact us at:

• Email: privacy@mervella.ca
• Phone: +1 (307) 248-6938
• Address: MERVELLA LLC, 1910 Thomes Ave, Cheyenne, WY 82001, United States